Customer Service

We are a family owned party super store, with three locations, helping local guests create lifelong memories for nearly 30 years. We specialize in providing the very best guest service along with a vast selection of party supplies and costumes all year round.

Top Frequently Asked Questions

How long before my order is ready?

We will send you an email to the one provided on your order and notify you when your order is ready to be picked up or when it was shipped along with your tracking number. To ensure you receive notification, please make sure you include a valid email on your order.

Processing time can take anywhere from 1-4 business days. However, once your order is placed, we begin working to get it ready for you right away. If there is going to be a delay, we will contact you.

How will my order be shipped?

We ship everything via FedEx. We do have three 3 different shipping times for you to choose from. Click Here

I need to return my order. What do I do?

If you need to return your purchase, please refer to our Return Policy.

I saw something online, but can't find it in my local store. Is it available?

Our product selection and availability may vary from our website and our retail stores. If you see something on our website, feel free to contact your local Nobbies to inquiry about stock.

I need to change my order. What are my options?

Depending on the situation, we may be able to assist you with changing a portion of your order. However, we are unable to process any request that will result in your total purchase price being higher than originally ordered. Please ensure that your address information, the products you are ordering, shipping method, email address and payment information is correct before completeing your order.