Frequently Asked Questions

How long before my order is ready?

We will send you an email to the one you provided on your order and notify you when your order has been shipped along with your tracking number.  To ensure you receive notification, please make sure you include a valid email on your order.

Processing time can take anywhere from 1 - 4 business days.  However, once your order is placed we begin working to get it ready right way.  Most orders are processed within a day.  If there is going to be a delay, we will contact you.

How will my order be shipped?

We will ship everything via FedEx.  We do have 4 different shipping times for you to choose from.  SEE SHIPPING POLICY.

I need to return my order.  What do I do?

We will gladly accept Returns and Exchanges on non-seasonal merchandise within 30 days of purchase with original reset.  Package must be unopened and unused.  

I need to change my order.  What are my options?

Depending on the situation, we may be able to assist you with changing a portion of your order.  However, we are unable to process any request that will result in your total purchase price being higher than originally ordered.  Please ensure that your address information, the products you are ordering, shipping method, email address and payment information are correct before completing your order.

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